About Us

The team at Impact Utilities Limited have been in the underground services business since 1982.

We are water company approved (Water Safe), have an impeccable safety record and carry £10M of public liability insurance.
A family owned and operated company, with family values and attitudes at the core of our approach, Impact Utilities are one of the most experienced and versatile, No-Dig or Trenchless Technology contractors working within the UK today. We take pride in leaving a property the same way that we found it, with minimal disruption, reduced environmental impact and in 99% of cases you wouldn’t even know that we had been there.

With approaching 40 years of experience, the team at Impact currently work with utility companies, local & national government organisations, charities, commercial & industrial clients, insurance companies, building maintenance firms, loss adjustors and property management & construction companies. Our intention is to ensure that they achieve their goals, both on target and on budget.
We are also sensitive to the needs of our residential clients, which can differ greatly from organisations, always striving to achieve 100%, 5 Star customer satisfaction. You can see for yourself, check out our independent 5 Star reviews on Trustpilot

Our workforce is fully trained, vastly experienced and used to working closely with our clients to achieve the highest levels of satisfaction. Our engineers will explain to the client the works that are going to be undertaken before work commences and will keep the client informed of any developments throughout the process until completion.
Regardless of which type of underground service you need installed, whether you are a domestic, commercial or industrial client, Impact Utilities have the training, ability and experience to carry out the work efficiently, effectively and with minimal disruption to your property.